Collection: Warranty

1-Year Limited Warranty

Thank you for choosing our products. We are committed to providing high-quality products and reliable customer support.

Warranty Period

All products are covered by a 1-Year Limited Warranty from the date of purchase.

Warranty Coverage

This warranty applies to defects in materials or workmanship under normal use. If a product issue is confirmed by our support team, we will provide an appropriate solution, such as a replacement or other support.

Extended Warranty

Customers who activate their warranty through our official website may be eligible for extended lifetime warranty support. This extended coverage applies only to verified quality-related issues under normal use.

Warranty Exclusions

This warranty does not cover damage caused by:

- Misuse, improper handling, or failure to follow instructions

- External force, drops, or physical damage

- Unauthorized modification or repair

- Normal wear and tear over time

- Environmental factors beyond normal use

Warranty Claim

To request warranty support, please contact us with:

- Your order number

- Photos or videos showing the issue

- A brief description of the problem

Our team will review your request and respond within 2–3 business days.

Disclaimer

This limited warranty applies to products purchased through our official sales channels, including Amazon, Walmart, and our official website. We are not responsible for any indirect, incidental, or consequential damages beyond the scope of this warranty.

If you have any questions, please feel free to contact us.

Please use the form below to provide us with your Amazon order information. Upon receiving your details, our system will automatically send you a confirmation email. If you do not receive the email within a short period, please contact our customer service promptly. Alternatively, you can reach out to us via email at support@aothia.com. We will expedite the processing of your order and provide you with the necessary assistance.

Thank you for choosing Aothia!

Aothia Make Your Office Work More Efficient

Felen Ng

At the outset of entrepreneurship

At the inception of our entrepreneurial journey, my partner and I jointly leased the top floor of a commercial office building and relocated our custom office furniture business there. During that time, our motto was "Aothia Make Your Office Work More Efficient" — because, to be frank, the chaos on office desks sometimes left people at a loss, so we embarked on a mission to rescue them. We also frequently organized barbecues on the rooftop, grilling hotdogs while igniting sparks of creativity, like simmering dreams and sausages in a pot of innovative stew.
On October 8, 2017, Aothia was born. Back then, there was no business plan, no extensive contemplation; just a singular moment when we wholeheartedly plunged in. We never anticipated it would transform into what it is today, with global influence, and a group of fun-loving, hardworking pioneers by our side.

Affiliate Program

Aothia's membership program offers a multitude of benefits! Through our Affiliate channel, every order presents an opportunity to earn a substantial commission of up to 20%. This means you can receive a 20% return on the total order amount. Additionally, by subscribing to our program, you'll enjoy an extra 10% discount on each order. Furthermore, we regularly introduce exciting trade-in events, allowing you to upgrade your favorite Aothia products at more favorable prices.

We've always held the belief in giving back to our customers, which is why we've established a dedicated repair and refund policy to ensure your shopping experience remains worry-free. For more details, please refer to our Repair and Refund Policy page.

We eagerly look forward to your participation in becoming an Aothia member. This will grant you access to exclusive benefits and more exciting experiences. We deeply appreciate your continuous support, as your encouragement is the driving force propelling us forward.

Earn 20% Commission